Privacy Policy

1. Introduction

This Privacy Policy explains how HybriDXB handles personal information when you visit https://hybridxb.com or contact us about personal training. In this policy, “HybriDXB”, “we”, “us” and “our” refer to the HybriDXB personal training business operating in Dubai, UAE. Marko is the contact person for privacy enquiries.

We handle personal information in accordance with applicable UAE law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, to the extent it applies to the information and processing concerned.

2. Information We May Collect

Depending on how you use the website or contact us, we may collect information you choose to provide, including:

• Your name.
• Your email address.
• Your phone or WhatsApp number.
• Information you include in an enquiry or other message.
• Information about your training goals when you voluntarily provide it.

When technically collected by the website or its hosting provider, technical information may include your IP address, browser and device information, pages requested, and general website usage data.

3. How We Use Personal Information

We may use the information described above to respond to enquiries, communicate about services you have requested, arrange consultations or training, provide and manage services, improve the website and user experience, and meet applicable legal obligations.

4. WhatsApp and Email Communications

If you contact us through WhatsApp or email, you voluntarily provide the contact details and message content you send. WhatsApp and email services are operated by third-party providers and their handling of your information is subject to their own terms and privacy notices.

You can contact HybriDXB on WhatsApp at +971585854894 or by email at info@hybridxb.com.

5. Cookies and Technical Data

The current website pages do not include analytics or marketing tracking scripts. This policy does not claim that analytics or marketing cookies are active. The website or its hosting provider may use essential technical technologies where needed to deliver, protect, or maintain the website, and technical data may be recorded as described above.

The Google Maps embeds on the Home and Contact pages are not loaded until you choose “Accept and load Google Map”. After you choose to load a map, Google may receive your IP address, browser and device information, and other technical request data, and may use cookies or similar technologies under its own privacy practices. Review Google’s Privacy Policy for further information.

If analytics or marketing tools are introduced in the future, this policy and any required notice or consent process will be updated to reflect their actual use.

6. Sharing Personal Information

We may share personal information with service providers where reasonably necessary to operate the website or provide a service you request, or where disclosure is required by law or a lawful request. We do not sell personal information.

7. Data Security

We take reasonable steps appropriate to the nature of the information to protect it from unauthorized access, loss, misuse, alteration, or disclosure. No website, communication channel, or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, providing requested services, maintaining appropriate records, and meeting legal obligations. Retention periods depend on the context and applicable requirements.

9. International Data Transfers

Some website, hosting, email, or messaging service providers may process information in jurisdictions outside the UAE. Where an international transfer is made, we will handle it in accordance with applicable legal requirements. This policy does not represent that a particular transfer mechanism is in place.

10. Your Privacy Rights

Subject to applicable UAE data protection law, its scope, and legal exceptions, you may be entitled to request access to or correction of personal information, request erasure or restriction of processing in applicable circumstances, object to certain processing, or withdraw consent where processing relies on consent. You may also raise a concern with the competent UAE authority. Contact us to make a request; we may need to verify your identity before responding.

11. Third-Party Websites

This website may link to third-party websites or services. HybriDXB does not control those services or their privacy practices. Review the relevant third party’s privacy notice before providing information to it.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our practices or applicable requirements change. The current version will be published on this page with its updated date.

13. Contact Us

For privacy questions or requests, contact Marko at HybriDXB:

• Email: info@hybridxb.com
• WhatsApp: +971585854894
• Address: AAF International Ware House - 2 12A St - Al Qouz Ind.first - Al Quoz - Dubai - United Arab Emirates